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June 2011

Don't forget the "business" in Business Intelligence

We are currently involved on a number of "BI" initiatives and are noticing a recurring them - many implementations of BI software are not as successful as expected because of low adoption rates.  One common reason for low adoption rates is failure to adequately anticipate how the new BI technology will be used by the business.  If it is not clear how the technology will fit into the existing business processes or how processes will change, then people will be confused and not leverage new capability to its fullest extent.